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SA’s operators, OTTs need a peace pact

SA’s operators, OTTs need a peace pact

A few months ago, I argued that over-the-top (OTT) service providers – companies like Facebook and Netflix – must pay network operators for using their infrastructure to deliver services to their customers. A counter-argument has been made that subscribers are already paying

Operators have a point on OTTs, but…

Operators have a point on OTTs, but…

South Africa’s mobile operators argue that so-called over-the-top (OTT) service providers, and especially WhatsApp, are skimming their voice revenues. They claim the business model used by these OTT providers – companies such as Google, Facebook and, yes, WhatsApp – is unfair. European