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Why business must embrace ‘design thinking’

Why business must embrace ‘design thinking’

You may have heard about the sword of Damocles, hanging above its target by a single hair. It’s a metaphor often used to describe impending doom, yet this is not the actual meaning. The story goes that

ICT policy could prove disastrous for SA

ICT policy could prove disastrous for SA

The national integrated ICT policy white paper, which was released last October by the department of telecommunications & postal services, is an ambitious document filled with many good ideas. It is essential

Four mobile networks in SA makes no sense

Four mobile networks in SA makes no sense

Spectrum access and industry consolidation are urgent imperatives if information and communications technology is to be used as an effective tool in assisting South Africa to achieve the growth objectives of

The long-term risk of surveillance laws

The long-term risk of surveillance laws

Did you hear the latest gaffe from government? They want to monitor your WhatsApp messages. The fools! Everyone knows you can’t do that. For one thing, there’s just too much of it. For another, a lot of private communication is now encrypted. From Turkey

Why Facebook is ripping off Snapchat

Why Facebook is ripping off Snapchat

Mark Zuckerberg must be very accustomed to getting his way. When you’ve built two platforms with over a billion customers each (Facebook and Messenger), then acquired and grown another two to a similar size

White paper: Cwele moving with reckless haste

White paper: Cwele moving with reckless haste

I have written to deputy President Cyril Ramaphosa, in his capacity as leader of government business, requesting that a lawful consultation process, in terms of the Electronic Communications Act that solicits written submissions

Leak shows staggering breadth of CIA ‘hacking’

Leak shows staggering breadth of CIA ‘hacking’

WikiLeaks has released what it claims is the largest leak of intelligence documents in history. It contains 8 761 documents from the CIA detailing some of its hacking arsenal. The release, code-named “Vault 7” by WikiLeaks, covers documents

SABC report ‘reads like a horror story’

SABC report ‘reads like a horror story’

The report of the parliamentary ad hoc committee into the affairs of the SABC reads like a horror story. It is a story of maladministration and corruption; of fear and intimidation; of nepotism and

ANC remarks threaten Internet freedom

ANC remarks threaten Internet freedom

State security minister David Mahlobo’s remarks at the recent justice, crime prevention and security cluster media briefing that the ANC-government is contemplating regulating South Africa’s social media space are

AI will be more R2-D2 and less Terminator

AI will be more R2-D2 and less Terminator

As artificial intelligence continues to capture the imagination of the tech and mainstream media, customer intelligence professionals need to take a pragmatic view of what AI can do for business. Breakthroughs from

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