Two centres of power at MTN ‘unlikely’

Delta Partners' Kristoff Puelinckx

There is little risk of MTN creating two centres of power, one around CEO-designate Sifiso Dabengwa and the other around the still-to-be-appointed CEO of MTN International.

That’s the view of Kristoff Puelinckx, MD of emerging markets telecoms consultancy Delta Partners, who says that, if anything, a new group structure, announced by MTN shortly before Christmas, will provide additional support to Dabengwa in his new role.

Dabengwa, currently the group’s chief operating officer, will succeed outgoing group CEO Phuthuma Nhleko on 1 April.

The group is doing away with the role of chief operating officer and creating the new position of CEO of MTN International, which holds all of the group’s subsidiary operations outside SA.

This has prompted speculation that the group will have two centres of power — one in Dubai, where it’s understood MTN International will be headquartered, and one in SA, where the group head office is located.

Nhleko, who has overseen the creation of billions of rand in shareholder value in his eight years at the helm of the group, will serve as nonexecutive chairman of MTN International in addition to being appointed as deputy chairman of the group board. Both appointments are effective from 1 October.

Puelinckx says the new structure does not mean that the role of group CEO is diminished or that two centres of power will be created.

“MTN covers a vast number of countries and Sifiso will need support to oversee all that,” Puelinckx says. “I think it’s a wise decision. Whether you have a head of international or a structure of vice presidents like you had before — both can work.”

He says MTN needs to streamline its international operations and launch new products and services. “If anything, the new structure reflects the fact that more and more MTN will try to drive synergies across its operations.”

Puelinckx says Dabengwa’s appointment as CEO was the right call by the MTN board, despite suggestions in some quarters that the group ought to have appointed someone with experience of more mature telecoms markets.

“It would have been a real concern for me if MTN had brought in someone from outside the industry or outside Africa,” Puelinckx says.

“Increasingly, growth needs to come from … driving new product and service lines. Some people suggested it would therefore have been better to bring someone from Europe or the West. I really disagree with that. Africa is very different. It’s not like Europe.

“I really think MTN is much better off having a CEO who understands the current market realities, not only its own position in the market, but where the opportunities are.”

Puelinckx says that for large operators like MTN, it is becoming much more difficult to find new growth opportunities. It no longer makes sense to pursue many of the new telecoms licences up for grabs and acquisition targets are few and far between.

Given that Dabengwa has been closely involved in all of MTN’s key markets and understands them intimately, Puelinckx says MTN “could not have appointed a better CEO”.  — Duncan McLeod, TechCentral

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  • Brian

    I’m completely unconvinced by this so called “expert’s” opinion. How can Dabengwa not have a power struggle on his hands when the has a CEO in charge of MTN International (approx 80% of revenue and EBITDA) who is sitting in Dubai. Also my experience of Delta Partners leaves me very skeptical w.r.t. their knowledge and ability in emerging markets (i.e. markets outside of Europe).

  • Mark

    Looks like a “tale of two cities” more likely – the truth, as always, lies somewhere in the middle of the muddle. Tech multinationals are often structured to address opportunity that differs in nature between geographies so have different leadership teams for “home” and international business – Microsoft comes to mind. No reason why MTN doesn’t emulate that practice to maximise focus and approach on different games. Ultimately the Group CEO is answerable to the shareholders and will need to use his team, including the International CEO, to achieve business targets. If he is ineffective in doing this he will be punished – no matter the powerplays. Finally consolidation in the telco/ mobile space doesnt mean that conformity wins – hopefully the South African operations will learn from what goes down business wise in Dubai and vice versa.

  • tsipa

    I still think that a clear indication on responsibilities of CEO of MTN International needs to be magnified. Remember MTN has Vice Presidents for South-East Africa (SEA), West & Central Africa (WECA) and North Africa and Middle East (MENA), Over and above CEOs/MDs of operations within those regions. In the outgoing structure CEO/MDs of operations/countries reported to VPs and VPs reported to Group CEO and Group COO. On top of that, we had Group executives like Group Financial Director, Group Exec of Acqusitions, Group Exec Corporate Services, Group Exec: Technolog…etc. All these group execs which amounted to about 10 reported to Group CEO and President. Now, for such a huge multinational like MTN , I feel the role of MTN International and the responsibilities of its CEO should be outlined clearly. That will clear the air among investers and help to avoid power struggle.

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