Telkom begins DSL speed upgrades

Users of the company's 1Mbit/s broadband service will be the first to get a speed boost, with 384kbit/s subscribers set to follow from October.

Added by Editor on 24 August 2012.
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Fixed-line operator Telkom on Friday kicked off a six-week-long upgrade programme that will result in the speeds it offers to users of its broadband digital subscriber line (DSL) services being increased.

From Friday, customers with the company’s 1Mbit/s DSL service will have their line speeds automatically upgraded to 2Mbit/s. However, the speeds offered are the maximum possible after the upgrades. Line quality and other factors mean not all consumers’ lines will sync at the new, higher speed.

Telkom says the process of upgrading 1Mbit/s DSL users will take about six weeks.

Clients with 384kbit/s connections can expect their lines to be boosted to 1Mbit/s, though this upgrade will only commence in October, Telkom says. It will also take about six weeks for the process to be completed nationally.

“The speed upgrades enable Telkom Internet to effectively increase the value to entry level broadband customers. It also illustrates that the company is in a position to create new products and services that allow customers to run multiple bandwidth-hungry applications simultaneously, and at faster speeds,” the company says in a statement.

“The benefits of the speed upgrades are relevant to Telkom’s residential and business customers, specifically small to medium businesses that will be able to access a wider range of business utilities to boost their productivity.”  — (c) 2012 NewsCentral Media

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  • http://www.facebook.com/ian.d.samson Ian D. Samson

    That smacks of favouritism! Get those with the most/best upgraded first, then the majority with the worst/slowest upgraded last. Thanks for nothing, Telkom!

  • http://www.facebook.com/kconradie Kobus Conradie

    Sounds like BS to me. I have many friends with 4mB lines and it runs on the exact same copper lines as the 384kB service. Isn’t it just about the ‘control box’ down the street??
    Again, smoke and mirrors….

  • http://wogan.me Wogan

    Glad to see this is finally making its way to the public – and it’s good practice for the next set of upgrades we’ll be expecting after the 40mbps trials ;)

  • http://wogan.me Wogan

    Curious: Your ADSL router plugs into those copper wires which go to the control box. And where do they go from there? Magic? Narnia? Some sort of wormhole?

    There are cables linking those boxes to other boxes to other boxes hundreds of kilometres away until they get to boxes with bigger cables from further away – that’s how the internet works. Any weak link in that chain, goodbye speed.

  • http://wogan.me Wogan

    Yeah, heaven forbid Telkom should choose to first upgrade the lines of people that pay more every month for their accounts. How dare they take care of their bigger customers first.

  • http://www.facebook.com/Moose702 Bradley Slater

    Guys can anybody help me out here with an educated answer please. Are these upgrades only limited to Telkom users? For instance, my ISP is ISAT. Does this mean I will not receive an upgrade?

  • Jürgen Moolman

    I know that M-Web is one of the companies that joins in this “evolution” – this however is a question you should ask ISAT – the ball to keep you as a customer is wholly in their hands ;)

  • Avie

    If you use a telkom landline to access the internet then you will be upgrade if you have 384 or 1024kb line.. thats just my understanding what Telkom told me

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