Another tumultuous year is almost at an end for the SA information and communications technology industry. It was a year of falling telecommunications prices, increasing competition, upheaval in politics and drama in the regulatory environment. Our “Newsmakers of the Year”
BlackBerry users affected by the recent outage should seek recourse from the National Consumer Commission, Business Day reported on Thursday. Commissioner Mamodupi Mohlala said consumers would find protection under sections 55, 56 and 61
The National Consumer Commission, established in April to enforce the new Consumer Protection Act, has received objections from all of SA’s big operators, with the exception of Neotel, to the compliance notices it served on them demanding
Vodacom provoked an online backlash from consumers this week when it said it would throttle bandwidth for heavy users of the popular BlackBerry Internet Service (BIS). It says it’s protecting its users, but are the limitations it’s imposing too harsh? When Vodacom announced
Vodacom has expressed “surprise” after being served with a compliance notice by national consumer commissioner Mamodupi Mohlala for allegedly refusing to amend its customer contracts to explain its call rates. Vodacom and other operators
National consumer commissioner Mamodupi Mohlala has served telecommunications operators with compliance notices after they refused to amend their customer contracts to explain their call rates. Signing the notice would legally bind the operators and
Are you sick of unsolicited calls and SMSes from people trying to sell you something? Help is on the way thanks to the National Consumer Commission’s (NCC’s) proposed opt-out registry that allows consumers to sign up to prevent direct
SA’s four cellular network operators and two fixed-line providers will have new customer contracts that are compliant with the Consumer Protection Act in place within the next three months, according to Business Report on Monday. This
Communications minister Roy Padayachie has finally moved to fill the vacant director-generalship at the department of communications. He has appointed Rosey Sekese as DG for five years, with effect from 1 June
The department of communications has yet to find a candidate to fill its long-vacant position of director-general. However, Tiyani Rikhotso, spokesman for communications minister Roy Padayachie, says the process is
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