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BlackBerry down, but far from out

It’s all too easy to forget how dependent we have become on mobile communications technology. Until it fails. When it does, the knives come out and consumers threaten mass defection to alternative platforms. Canada’s Research in Motion, the maker

BlackBerry says sorry with free apps

BlackBerry maker, Canada’s Research in Motion (RIM), is offering BlackBerry users free premium applications in an effort to appease customers after the service interruptions that affected users in parts of the world, including SA, last week. RIM says

BlackBerry silence leaves users seething

The mobile phone industry is a brutal business. There may be gold in them thar hills, but it can be painful to extract. Witness the howls of rage from tens of millions of BlackBerry customers around the world who were cut off from services like BlackBerry Messenger

BlackBerry users could claim refund, says commission

BlackBerry users affected by the recent outage should seek recourse from the National Consumer Commission, Business Day reported on Thursday. Commissioner Mamodupi Mohlala said consumers would find protection under sections 55, 56 and 61

BlackBerry gives detailed update on service outage

All BlackBerry services in Europe, the Middle East and Africa, as well as India, have been operating with “significant improvement”, BlackBerry maker Research in Motion said on Thursday morning. “We continue to monitor the situation 24×7 to

BlackBerry service goes down for second day

Many BlackBerry users appeared to be without Internet service again on Tuesday as they took to social media networks like Twitter to complain of a fresh outage after yesterday’s prolonged interruption to the BlackBerry Internet Service. Yesterday’s outage affected

BIS service problems hit BlackBerry users

BlackBerry users have been hit by a major outage reportedly affecting the BlackBerry Internet Service (BIS) across parts of Africa, the Middle East, Europe, including the UK. The extent of the problem isn’t yet clear, but countless SA BlackBerry users began reporting problems

The original version of the article, entitled “BlackBerry to open BBM to rivals?” contained speculation that, on balance, now appears to be largely incorrect. Because this speculation formed the basis and news value of the piece, TechCentral has decided to withdraw it in its entirety. We apologise to readers for any inconvenience caused.  — The [...]

TalkCentral: Episode 51 – ‘Uncapped fever’

This was undoubtedly the week for uncapped broadband news, with MTN, Telkom and iBurst all announcing new products. Your TalkCentral hosts, Duncan McLeod and Craig Wilson, unpack all the announcements and what they mean. Also in this week’s podcast, we

Knott-Craig speaks out on the MXit deal

World of Avatar, the technology investment vehicle headed by Alan Knott-Craig, said on Thursday it is buying social media and instant messaging platform MXit from media group Naspers and the service’s founder, Herman Heunis. But does the deal make sense?

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