‘Cell ©’ okay for now, says top lawyer

This article was posted by on Aug 19th, 2010 and filed under In-depth, Top. You can follow any responses to this entry using RSS 2.0. Both comments and pings are currently closed.

Don MacRobert

Cell C can continue using its controversial new trademark, which includes a design that resembles the copyright symbol. There’s even a “reasonable possibility” it will be successful in registering “Cell ©” as a trademark, despite the fact that various applications it made in December 2009 were “provisionally declined” this month by the Registrar of Trademarks.

These are the views of Don MacRobert, one of the country’s leading intellectual property and trademarks lawyers, who says the cellular operator can continue using the branding despite the registrar’s decision, which was handed down on 2 August, just two days before Cell C unveiled its new logo.

The company’s rebranding forms part of a bigger strategy to reinvent itself in the market. It’s building a third-generation mobile network and restructuring its operations in an effort to sign up more profitable customers and to grow market share.

According to MacRobert, the trademarks Cell C has applied for are shown in various forms, but are dominated by the world “Cell” and the copyright symbol. In some instances, the “©” is shown in a larger size compared to the word “Cell”; in others, there’s a duplication of the symbol.

The registrar has not set out its reasons for the provisional rejection of Cell C’s application, but MacRobert says the company’s continued use of the new branding “would seem to be in order”.

“The company will also be able to argue the matter before the registrar to try to gain acceptance for the new forms of the mark,” he says. “The refusal by the registrar probably came as something of a surprise to the applicant.”

He says the rejection of the new trademark application is probably not because there were earlier conflicting trademark registrations, as these were already registered in word form. Rather, it’s more likely to be related to the incorporation of the “©” symbol.

In order to be registered under the Trade Marks Act, a trademark needs to satisfy various “registrability tests”, MacRobert says. It must be capable of distinguishing between the goods or services for which the application has been made from the goods or services of another entity. This is unlikely to be the problem.

The application more likely falls foul of section 10 of the act, which states that certain trademarks cannot be registered, including marks which consist exclusively of a sign or indication which may serve in the trade to designate certain characteristics of goods or services, or which consists exclusively of a sign or an indication which has become customary in the bona fide and established practices of the trade.

It appears “more than likely” that Cell C’s application was provisionally rejected, in terms trademark regulations, because it contains “certain words and symbols that can’t be registered”.

“Subject to the provisions of any other law, the registrar may refuse to accept any application upon which certain symbols or words appear, including the words ‘patent’ or ‘registered trademark’ (when this is not the case) or, more particularly, certain symbols such as ‘®’ and ‘©’ or similar combinations which may be construed to import a reference to registration.”

MacRobert says the act clearly prohibits the registration of trademarks that incorporate the “©” symbol.

But the registrar’s rejection should not prove insurmountable for Cell C, he says. “In the first instance, it appears the company has already started using this new ‘Cell ©’ trademark. So, use has actually commenced.”

MacRobert says the matter needs to be dealt with more fully by the Trade Marks Office.

“Cell C’s attorneys can attend hearings with the registrar and argue against the provisional rejection. They may contend, as Cell C’s CEO [Lars Reichelt] has already stated in public, that there is no significance in the composite ‘Cell ©’ trademark when taken as a whole resembling the copyright symbol on its own,” he says.

“They may state that the Cell C mark has become widely known through extensive use and that this slight variation by the incorporation of the ‘©’ symbol can in no way be construed as a reference to registration of any sorts, but rather an expanded use of their trademark.”  — Duncan McLeod, TechCentral



  • Greg

    The minute the new branding came out, every 2nd person I spoke to thought using the © was a stupid idea, and most said “surely they can’t copyright that!” … I’d think it’s stupid pushing on rebranding yourself when you’re not 100% you can use your “new look” going forward? The provisional rejection shows they’re on borrowed time as it is, and they knew before launching it was a problem.

    Legally, it’s a blunder, and technically it’s an even bigger blunder. The headline of this article proves it; people will use “Cell ©” in web content which will take its toll, it only takes 5 mins fiddling on Google to see that the © character isnt’ indexed well; if Cell C’s stickiness in search engines doesn’t plummet dramatically in the coming months, I’ll be very surprised.

    Also, I think the timing of the new brand was really bad. They should have got their new network and offerings together, and THEN re-launched. If someone takes over a restaurant that’s known for horrible food, you don’t put “Under New Management”, serve the same crap for 6 months, and then bring out the new menu. “The New CellC! Now with iPhone! Fastest Mobile Internet! Lowest Data Charges!”… that’s how to launch, not “The New CellC! Check out new logo! Oh, we’re going to get cool stuff later.”

    I know just about nothing about marketing, but as a consumer it seems that this has been bungled on just about every level.

  • Mni

    I think your second last line in your last two lines sum all what you dont understand about you first three paragraphs.

    If I was a consumer my interest would be whether what I will be consuming is good or bad in terms of product offering. If I get nice food from a so called unknown shop I will go back to buy again however if the opposite happens I will just not go..that simple!!! Is the logo really what you use to judge all Brands we use as consumers? Logo has an influence due to association in my mind. I think its childish to comment about marketing when one is not qualified to do so. Product development process varies from company to company so there is no uniform way of doing it. It sounds like everyone wants Cell C to have done the re launch in their own terms as if they are all shareholders and yet they are really not.

    Lets accept different approaches in life and accept evolution of strategic marketing disciplines.

  • Greg

    @Mni

    >. I think its childish to comment about marketing when one is not qualified to do so.

    I made it abundantly clear I was commenting from a consumer’s perspective, not a marketer’s one. “Not Qualified”?! I’m not a chef, but I know full well when I’m eating crap food. I think it’s unprofessional to totally dismiss your target market’s opinions like you have.

    > If I get nice food from a so called unknown shop I will go back to buy again however if the opposite happens I will just not go..that simple!!!

    My point exactly – if a local restaurant does a huge sales push in your area, and you go, have a crap meal and they tell you on the way out “come back next month, it’ll be awesome, we promise” … do you really think that is good use of marketing budget? If you do, I really hope that marketing isn’t your day job!

    The clear message consumers are getting from Cell C with their new branding is that “things have changed” … I don’t think I need to be a genius marketer to see that when you send this message, it’s a good idea to actually have the changes in place. They’ve just had a GIANT media blitz that will draw people to discover their current services, which they openly admit need improving. It’s not like even THEY think they’re better yet. They’ve just put lipstick on a pig. Would it really have killed them to wait another month or 2?

  • mni

    Points taken.
    I think we both understand that the consumer promise by Cell C needs to be tested. An opportunity to heal for all current cellular consumers is being given by Cell C. Let me put a challenge to you, measure Cell C on their promise and comment about your experience. To realise the disservice being done by cellular companies in SA is a great step by Cell C and no one else is doing the same but to pretend as if its all well. I think Cell C is encouraging this debate and its time for change. Lets watch them dont you think.

  • Greg

    @Mni Agreed, I also hope they deliver. Competition is good. But trying to compete via superior marketing is wrong, the consumer only loses. Faster, cheaper, better service is what we need!

  • The_Librarian

    IMO if you try to copyright the © sign, you will fail.

    But if you use it in conjuntion with a word like “Cell ©” then I can’t see why not as long as its clear that the © is NOT copyrighted at all, only the word “Cell ©”.

    But apart from that, what we need right now is a company with the guts to shake the cellular market upside down and get rid of the fatcat bloodsuckers.

    For too long Voda and MTN have been sucking South Africans dry. Prices should have been coming down drastically, but no, nothing.

    And VC+MTN still is sponsoring big events – for which the customer pays indirectly – which is not neccessary.

  • Nortic

    @The_Librarian, we absolutely need the competition. I dont care what symbol they use in their logo, as long as the R7 billion goes towards improving internet access in SA, we all win.

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