BlackBerry service goes down for second day

This article was posted by on Oct 11th, 2011 and filed under News, Top. You can follow any responses to this entry using RSS 2.0. Both comments and pings are currently closed.

Many BlackBerry users appeared to be without Internet service again on Tuesday as they took to social media networks like Twitter to complain of a fresh outage after yesterday’s prolonged interruption to the BlackBerry Internet Service.

Yesterday’s outage affected millions of users across Europe, the Middle East and Africa. The latest outage appears to be affecting users in the same region.

BlackBerry maker Research in Motion has said little about the outage, yesterday issuing a short statement apologising for the problems and saying it was working to restore services.

“We are working to resolve an issue currently impacting some BlackBerry subscribers in Europe, Middle East and Africa,” it said on Monday. “We’re investigating, and we apologise to our customers for any inconvenience caused while this is resolved.”

On Tuesday morning, the company released a brief statement saying the service outages had been resolved and that all services were operating normally. However, it did not offer an explanation for the outage.

Twitter erupted again shortly after 2pm on Tuesday as SA users again complained that the service had gone offline.

Representatives at Research in Motion’s SA office were not immediately able to comment on the latest disruption to the service or the extent of the problem.  — Craig Wilson, TechCentral

Update: TechCentral received the following statement from Research in Motion late on Tuesday: “Some users in Europe, the Middle East and Africa, India, Brazil, Chile and Argentina are experiencing messaging and browsing delays. We are working to restore normal service as quickly as possible. We apologise for any inconvenience this has caused.”



  • Tossyb4u

    yes dis s crazy

  • Gflatmajor9

    how long is this still going to go on ? we dont get any notifications to tell us about the problem and we expected to just hang , not exceptable. please let us know whats happening.

  • Devdoot1967

    Why this is happening time & again ? RIM should identify the root cause. BB is an important part of the day to day activity & without this we are feeling helpless.

  • Cheguma Jonathan Moyo

    ma1

  • Velimaseko

    Are these people going to refund us our monies???becouse we pay to have BIS for the whole month without inturuptions….

  • Bolivato

    my blackberry is now on its third day with B.I.S….this is a crisis for research in motion as millions of people rely on their blackberry’s for business purposes.i fear that many people will be trading their blackberry for an i-phone by mac

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